eCare - manage your logistics

eCare – one single source of information for efficient management of logistics operations, from order to delivery.
 

eCare, a web-based logistics system, developed in cooperation with our customers, who use it daily. We are happy to say the system is designed according to our customers’ needs, and we are proud of its functionality and usability.

eCare for your needs - three different solutions

Do you want full EDI integration or manual connection? It is your choice. We often recommend manual connection in the initial phase. After about six months, we will ask you how it is working, and what else you could use or want.

Manual set up includes

• tracking

• search your own references

• estimated departure (ETD), actual departure (ATD), estimated arrival (ETA)

• the consignment’s size, volume, weight and number of packages

• order function

• overview from order to delivery

• price calculation

• document control, bill of lading, orders, commercial invoice, customs clearance documents

• email notification, login and check

• addresses, sender and recipient registry

• all assignments in one place

EDI integration with procurement system down to the order level. OMS – Order Management System

• control down to order level

• document control, bills of lading, orders, commercial invoices, customs clearance documents

• orders automatically set into eCare

• purchase orders followed-up with manufacturers – you get updates from our offices in Asia and Europe

• automatic notification of changes

• work in your own system, have full overview in eCare

• free-up your own resources

EDI integration with your procurement system down to the article level, POMS – Purchase Order Management System

• control down to the article level in orders – micromanagement

• document control, bills of lading, orders, commercial invoices, customs clearance documents, as well as the possibility to upload your own files related to the order to have everything in one place

• the order, with all article lines, is automatically set into eCare

• orders linked to individual containers

• the purchase order is followed up with the manufacturer on the article level. Our local departments in Asia and Europe follow-up and give you first-hand status updates in eCare
   

Relevant information to the right user

There are many users in an organization that will perform different tasks and need notifying at various points in the logistics cycle. eCare can be customized so that a user gets the information and notifications that are relevant to them.

• logistics manager
  - for full control over the whole process from order to delivery

• procurement manager
  - from when the goods are finished, and ready to be shipped to the country

• warehouse manger
  - when are the goods expected to arrive

• transport office
  - when shall the goods be picked up and transported